This Privacy Policy explains how Wordlize (“we,” “us,” or “our”) collects, uses, and protects information when you use our website, learning tools, and related services (the “Service”).
1. Information we collect
Depending on how you use Wordlize, we may collect:
- Account information, such as name, email address, school affiliation, and login details.
- Learning activity, such as word sets studied, practice responses, progress, and usage timestamps.
- Technical information, such as browser type, device information, IP address, and general usage data.
- Communications, such as messages you send to us for support or feedback.
2. How we use information
We use information to:
- provide, maintain, and improve the Service;
- personalize learning experiences and track progress;
- support teachers, schools, and classroom use where applicable;
- respond to inquiries and provide customer support;
- monitor performance, security, and abuse prevention;
- comply with legal obligations.
3. Schools and educators
When Wordlize is used through a school or educator account, we may process student information as directed by the school or educator and in accordance with applicable educational privacy requirements. Schools are responsible for obtaining any required consents from parents or guardians.
4. How we share information
We do not sell personal information. We may share information:
- with service providers who help us operate the Service (for example, hosting or analytics), subject to appropriate safeguards;
- with schools or educators when connected to a classroom or institutional account;
- when required by law or to protect rights, safety, and security;
- in connection with a merger, acquisition, or similar business transaction, with appropriate notice where required.
5. Cookies and similar technologies
We may use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
6. Children’s privacy
Wordlize is an educational product that may be used by students. We collect only information reasonably necessary to provide the Service. If you believe we have collected information from a child without appropriate consent, please contact us and we will take appropriate steps.
7. Data retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on account type and use.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your choices
Depending on your location and account type, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. To make a request, contact us at hello@wordlize.com.
10. International users
If you access Wordlize from outside the country where we operate, your information may be processed in countries with different data protection laws.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date above.
12. Contact
Questions about privacy? Email hello@wordlize.com. For school-related requests, you may also contact schools@wordlize.com.